FAQs

Three different types of circuit boards, including a Raspberry Pi, an Arduino Uno, and a microcontroller board, lying on a white surface.

Common Questions

  • An approximate 5-10 business day turnaround will start from the date we receive your unit. We will send you a confirmation email as soon as your unit has been checked in for repair.

  • SRC Technology Group is not responsible for the shipping of your unit to our facility.

    Please ship via FedEx, UPS, or USPS and retain your tracking information for updates on delivery status.

    Send your unit in a box that you do no intend to keep as we do not return the original packaging

    Package your unit with extra padding to ensure it doesn’t break in transit as we may not have a replacement for certain components.

  • We will not charge you the full amount for a repair that we are not able to complete. If you would like the unit returned to you, your final charges will just be the bench fee of $85 and $30 for shipping. If you do not want the unit returned, we will gladly recycle the unit free of charge.

  • We are located in Springfield, MO. Our shipping address will be at the top of your receipt once you place your repair order.


  • Warranty information is located on our warranty page. Please visit this for all information about our policy.